The Pension Transmission Arrangement Directorate (PTAD) on Sunday stated that it would soon integrate automated computation of pensioners’ data and their benefits.

The initiative is part of the agency’s efforts to enhance the efficiency of pension management under the Defined Benefits Scheme (DBS), particularly to maintain a comprehensive database of pensioners.

The PTAD’s spokesperson, Mrs Harriet Agbeniyi, who gave the hint in a statement, said that the automation would eliminate the lag between the conduct of verification exercise and computation process.

This is even as she confirmed that the Directorate had completed the automation of pension payment through the Government Integrated Financial Management Information System (GIFMIS)

According to her, the payment process enables pensioners to receive their payments directly into their bank accounts from the Treasury Single Account (TSA) without any interface with the directorate, pointing out that the directorate does not operate or service any commercial bank accounts.

Agbeniyi listed other initiatives of the Directorate to include the establishment of care and empathy department that enhances prompt resolution of complaints.

She stated: “The department sees to the conduct of verification exercises under a conducive environment. The unit also ensures provision of food, water and medical facilities at all verification and workshops center.

“Similarly, the directorate will continue to attend to the sick and infirm pensioners through Mobile Verification exercise”, she said.

She stated also that the directorate was intensifying the recovery of pension still being held by insurance companies through the use of all available legal means at its disposal.

The PTAD spokesperson also confirmed that the agency was also engaging with the National Health Insurance Scheme (NHIS) for enrollment of pensioners.

Agbeniyi listed some of the challenges being encountered by the directorate in its pension management efforts as including lack of adequate resources to settle the liabilities inherited and to implement new initiatives, especially those that are capital intensive.